The C&M Department provides new value to customers using technology, but the environment in which the Department works has not changed for many years. FOURDIGIT interviewed employees from various roles, and found a gap appear between the way senior management and the workplace “want things to be.” Through workshops, we looked closely at who the C&M Department wanted to be as a department, identified the types of employees who would work there, and the Office that would make that happen.

We designed the space based on the concept "be CREATIVE. for CREATIVE" that we developed in a workshop. We created a seamless design with everything from open spaces that encourage communication to closed spaces for better concentration, while satisfying the functional needs of each space. We paid particular attention to the sense of quality of the furniture and equipment and did a conceptual staging.

The C&M Department collaborates with other NTT Data departments, such as sales and development departments. The initial plan was to renovate a floor in Toyosu, but it was decided to move to Yurakucho, which has good access, so as to make the Office a place where a range of people, including employees from other departments, clients, and partners can get together. We named it “axis,” in the hope that it will be an "arrival and departure point" for all the people who come there.