On October 24, 2024, Takehiro Suenari, Director and COO of FOURDIGIT, participated as a speaker at the “Digital Experience Summit 2024” held at Shinagawa Intercity Hall, hosted by NTT DATA.

The target audience of this event was NTT DATA’s Telecom and Utility Business Unit employees. The objective is to deepen their understanding of Customer Experience (CX). The Digital Experience Division set CX as a theme and ideal CX to pursue as a topic, featuring discussions by experts from inside and outside the company.

Suenari, representing FOURDIGIT, which collaborates with NTT DATA, presented the importance of service design, CX, and UX, and showcased specific accomplishments.